We’d Love to Hear From You
Questions about products, wholesale inquiries, or just want to chat about zero waste? We’re here to help.
Visit Us
123 Green Street
Portland, OR 97201
hello@ecoroot.shop
Hours
Monday – Saturday: 9am – 6pm
Sunday: Closed
Phone
(503) 555-0142
Send Us a Message
Frequently Asked Questions
Do you ship internationally?
Yes! We ship to over 30 countries. International shipping is carbon-neutral and typically takes 7-14 business days. Free shipping on orders over $100.
What is your return policy?
We offer a 30-day no-questions-asked return policy on unused items. For hygiene products like shampoo bars, we offer exchanges only.
Are all products truly plastic-free?
Every product and its packaging is 100% plastic-free. We audit our entire supply chain regularly to ensure compliance.
Do you offer wholesale pricing?
Yes! We partner with retailers, cafes, hotels, and offices. Contact us via this form or email hello@ecoroot.shop for wholesale inquiries.
How do I care for beeswax wraps?
Wash in cool water with mild soap. Avoid heat — no microwaves, hot water, or dishwashers. With proper care, they last 6-12 months.